Alexa Echo Dot 2nd Generation Not Connecting To Wifi

A connection is indicated by the light ring showing solid blue.

Alexa echo dot 2nd generation not connecting to wifi. Alexa doesn t understand or respond to your request. Most echo speakers such as the amazon echo 2nd gen and amazon echo plus don t have a screen so you ll need to use the alexa companion app on your smartphone to change settings including. The device will not connect to wi fi. Check your device s bluetooth settings to see if it is connected to the echo dot.

Install the alexa app and plug in amazon echo. Install the alexa app on your android or ios device but don t open it yet. If there s a multitude of devices connected to your network your wi fi will probably be unable to keep the pace. Restart your alexa enabled device.

The amazon echo is an amazing compact device with thousands of different uses. Unfortunately some owners of an amazon echo echo dot or echo plus speakers are experiencing some trouble connecting it to a wi fi network. The amazon echo can only connect to dual band wi fi 2 4 ghz 5 ghz networks that use the 802 11a b g n standard. Set up amazon echo and alexa properly step 1.

It s not always clear why alexa won t connect to wi fi. Green light won t turn off on your echo. Check the wi fi frequency. Amazon echo dot 2nd generation troubleshooting.

The wi fi connection is inconsistent or non existent echo s connectivity status is indicated by the power led on the bottom rear of the device with white meaning good and orange denoting no wi. When all else fails and your alexa app still isn t connecting to wi fi reset the echo to its original settings and see if this gets things connecting again. If not say alexa pair and select the amazon echo from the settings to connect. Reset your echo dot 1st generation reset your echo dot 2nd generation reset your echo dot 3rd generation deregister a device.

But if you have a new one that is not connected to wi fi or if your echo simply stops connecting to wi fi it. These troubleshooting tips can help you get your echo dot or alexa enabled devices back online and taking your commands. Other times it s the wi fi signal is being blocked by a physical object. If you choose this option you ll need to register the device to your amazon account and enter device settings into the alexa app again.

Sometimes the router or modem needs a restart. Ease this congestion by turning off wi fi on devices you re not currently using.